CANCELLATION & REFUNDS

Cancellation & Refund Policy

Effective October 3, 2026

Every package is a custom digital service. If your plans change, contact the studio promptly so production can be paused.

Before production begins

You may cancel for a full refund before production begins. Production begins after the studio confirms your complete inputs, visual direction, and schedule. An inquiry is free and never creates a payment obligation.

After production begins

If you cancel after production has begun, the studio reviews the work already completed and provides an itemized explanation. You are eligible for a refund of the uncompleted portion of the package. Completed and delivered work is not refundable solely because you change your mind. If the studio cannot supply an agreed deliverable, the unprovided portion will be refunded.

If something is wrong

If a preview or final file does not match the listed package and approved direction, explain the issue so the studio can correct it through the included revision process. If it cannot be resolved, the studio will review a proportionate or full refund based on the missing or defective deliverables. Your statutory rights remain unaffected.

How to request cancellation or a refund

Email support@svavarstudio.com with your name, Stripe receipt or order reference, and a short explanation. You may also call +1 605 413-8241. Do not send card numbers by email.

How refunds are returned

Approved refunds are sent through Stripe to the original payment method. The studio confirms the amount in writing; the time it takes to appear depends on your bank and payment method. For pay-over-time purchases, the financing provider manages any remaining installment schedule and adjustments.

Digital delivery

There are no physical goods to return and no shipping charges. Files are delivered electronically. Please contact support about inaccessible links or damaged files.